The ceiling and subfloor insulation installed, has made the heating more efficient, particularly the larger rooms which now heat quickly and retains heat longer. With our heatpump left on 16 degrees overnight, and solar panels and solar water, our heating bill is neglible. The hallway warmed slightly better also, extending the heat zone.
- Allison H. - East Launceston (installed July-2014)
The air circulation system fixed the condensation from day one, very happy. My granddaughter had a ducted system installed with her new home as a package deal (not provided or installed by HEG) but gets condensation, so I will ask her to contact HEG for a quote to fix.
- Hazel R. - Ravenswood (installed Aug-2014)
I had ceiling insulation installed with a good result. The house is noticeably warmer since the install. There were no issues during the install and was shown the insulation work afterwards.
- Dianne W. - Deloraine (installed Nov-2013)
Huge difference in overall home comfort from HEG's ceiling insulation and air circulation system. Bedrooms are no longer cold, in fact they feel warmer than the living room at times. Being hay fever sufferers, the filtered inlet seems to have helped also, if hay fever flares up, we simply clean the filter.
- Mark L. - Ulverstone (installed Aug-2014)
"We LOVE our system we had installed last year. It has changed our life!! It was disgusting waking up in a room full of condensation and mould. We haven't had to have our curtains dry cleaned and it's wonderful knowing the kids' rooms are fresh, warm and clean! Love the fact that we don't have have oil heaters in their rooms anymore. We're still paying it off, but definitely worth it for us!"
Your young chap that did the heat pump service spent twice as long as our usual electricians. The result has been instantaneous. The heat pump hasn't put out that much heat for about 8 years. I'm really impressed, so thanks for doing such a thorough job. We'll see you next year for the service, and we look forward to the ducting system going in during May.
- Geoff and Val from Newnham
- April 2014
- Heat Pump Preventative Maintenance Service
Editors note: Geoff was thinking of installing a new heat pump, but have delayed that decision as we were able to increase the efficiency and output of the existing heat pump.
"Please pass on my thanks and appreciation to the HEG for the great job they have done at my house and my Mum's. It has made a huge difference to both our homes. The service was excellent and the teams that came to do the installation were very helpful and knowledgeable. I have been extolling the virtues of the heat transfer product to family and friends." - via email
- Yvonne from Burnie (also talking about her mothers' house, also in Burnie)
- Services: New heat pump (mothers' house), Ducted Air Circulation System (both houses), heat pump preventative maintenance service
- Installed April 2014
"I used to have to wipe my windows each morning, but now I get to wave to my neighbours through clear windows as they are wiping theirs down in the mornings! I do get a little sense of satisfaction from it, I admit. Also, we no longer have any mould behind the sofa, which used to be an annual chore. We are so pleased with our investment - well done."
- Geoff, Invermay
- Services provided: Ducted Air Circulation System with Condensation Control Module
- Installed: April 2013
"We are really happy with the system - it is almost miraculous! We have a large, cold timber Federation home and now it is suddenly comfortably and evenly warm, no condensation except a bit in one room on sub-zero nights, and all for a significantly reduced power cost. Home Efficiency Group are the only people that gave us a clear direction forward for the house."
- Greg and Bronwyn, Newstead
- Services provided: Underfloor insulation, Ceiling Insulation, Ducted Air Circulation System, Tube Heaters
- Installed: June 2013
“The young guys who came here to install ducted air circulation system and insulation batts were just great – so polite and helpful, very clean, no mess. They have my tick of approval for manners, nice to see!”
“The two installation guys were polite, intelligent and incredibly hard working!”
- Adam and Sharon, Blackmans Bay
In terms of the product we are very happy. The ducting is excellent, its nice to walk to the back of the house or bathroom without having to freeze. We even noticed the temperature of the house was a couple of degrees warmer the next morning, even when fire had gone out overnight. The underfloor insulation has made it even warmer still. We think they have been great investments and are very happy with them. We have been recommending the ducting to some of our mates, we definitely think its worth it.
- David, Ferntree
- Services provided: underfloor insulation, Ducted Air Circulation System
We live in the Westbury area and had our ducted heating installed just before winter last year. We have been very impressed with how well it has worked to send the heat from our woodheater evenly thoughout our home. We have been able to warm our bedrooms overnight to provide a comfortable heat.
We haven't used electric blankets since we got your ducting system in, the windows are as dry as anything, we haven't used half as much wood as we normally go through. Adam - it's the best thing I've ever invested in, and my only regret is that I wish I'd put it in years ago so we didn't have to put up with the cold bedrooms. It'll just about pay itself back in 12 months, I reckon.
- Peter, Perth (Tasmania) Note: installed Jan 2011, discussing system in Oct 2011.
We would like to thank you for the great system and insulation you installed last year. Now that we have had a variety of ‘seasons and temperatures’ we are able to see just how impressive your Air Transfer system is. It is great for moving warm/hot air from sun-drenched rooms to cooler rooms during summer and currently now in autumn as well as to circulate the heated air that has risen from our wonderful gas heater. So Adam we are really impressed with your product and chuffed that we made the decision to have it installed.
- Jackie and Alex, Sandy Bay
I can’t tell you how happy we are with our system – we haven’t had any condensation at all!!!!! We were thinking before due to our condensation and mould problem that we would sell the house in summer but have changed our minds now. It is just amazing. Thank you so very much for all your help. It is such a weight lifted off my shoulders not having to wipe down the windows every day. The whole house is just so much warmer.
Since the installation of the ducted system there has been minimal condensation in my house. On arrival home after being away for the day there isn’t that crisp cold feeling anymore, it is quite pleasant as the heat from the heat pump is distributed throughout the house via the 3 vents. I’m very satisfied with my investment.
When we contracted Home Efficiency Group to renew our ducting and ventilation system, it turned our 'older, miserable, cold and damp, in the winter home' into an 'even temperature, warmer, dryer and much more pleasant home'. Grandchildren used to walk in and ask for extra heating; others used to say 'it is a cold home.' Now they ask for information on the ducting system!! For the same electricity consumption we enjoy the warmth throughout the house and find the small areas of damp commonly found in old homes, are gone. As pensioners we are conscious of and careful with electricity use and need to contain the costs. With this system we feel, without increasing our costs, we are able to enjoy a much warmer, dryer home. During the quote, costing and installation, we found all the service people professional and very easy to deal with. We love the system and have no hesitation in recommending it to anyone needing to heat a home effectively while containing the costs of heating/electricity.
- Charlie and Judy, George Town
I am delighted to say that we are very happy with the system your team put into our house... I thought your analysis of our situation was thorough and Aaron's installation team did a great job - no messing around, just straight into it after checking the outlet locations where where I wanted. Now the system has been running for over a week, and it is great not to be wiping down wet windows anymore. The system keeps the house at a pleasant 18-20 degrees, so there are no sudden changes of temperature if we move from room to room. I wouldn't hesitate in recommending your system - indeed, when one of our acquaintances saw it, they were so impressed that they did contact you for an inspection. Great job - 5 out of 5 in all areas.
- Val, Elliott (near Burnie)