Fujitsu Heat Pump Free Money Promo

Fujitsu General is running a promotion that provides a pre-loaded cash card for up to $200 for a standard residential heat pump, by redemption. Submit your heat pump invoice and serial numbers to Fujitsu General - see the relevant links for details, including terms, conditions & eligibility criteria:

Energy Ratings WebsiteHome Efficiency Group only deal with reputable brands of heat pumps:


  1. Fujitsu (3-Star in heating mode) - one of the major players in Australia, and a very well respected brand in industry and consumer circles (pictured, below).
  2. Mitsubishi Electric (3-Star in heating mode) - rated to minus 15 degrees, a product of very high quality with very low fail rates.
  3. Mitsubishi Heavy Industries

CLICK HERE TO COMPARE HEAT PUMP BRANDS (3-Star Heating Mode Only) on the Government E3 website.

Heat Pump internal and external units

Heat Pump Pricing

In terms of pricing of the major types of heat pumps, ducted heat pump systems are most expensive to implement, followed by floor consoles and then wall-mounted units. The most cost effective type of install (i.e. lowest labour and material costs) is a floor or wall-mounted system installed "back to back". This is where the internal and external units are on either side of an external wall. When the external unit is based a long way away from the internal unit, then the electricians and/or refrigeration mechanics that install the system need to allow for extra labour, extra cabling, extra copper tubing, extra tubing insulation and extra external conduit and associated parts. This necessarily leads to higher install costs. 

External units can be mounted on a wall, on the ground or on the roof. The complexity of the job and the mounting will affect the price of an installation. Additionally, the placement of the internal unit is done ideally on an external wall. If it can't for some reason, which is often the case with living rooms with large amounts of windows on the external walls, then an internal wall-mounted system is required. This requires a larger "run" of tubing and extra labour, possibly involving roof-off work. The internal heat pump generates water, particularly on the cold cycle, which needs to be drained away. Sometimes a condensation pump is required when gravity cannot be used to naturally drain condensation water away.

For a free onsite quotation, where we can assess your home, discuss your requirements and give a no-obligation quote, call us on 1300 96 80 60 or fill out the online form.

Fujitsu Heat Pump - Hot Prices for a Cold Winter!

Ask a HEG staff member about bargain prices on these heat pumps. Keep your home warmer for winter. 

  • ASTG09LVCC (3.4KW heating for a small bedroom, office or entranceway)
  • ASTG12LVCC (4.8kW heating for a small lounge, large bedroom or kitchen)
  • ASTG18LVCC (6kW heating for a regular lounge/dining room)
  • ASTG24LFCC (8kW heating for a medium to large living room or open plan kitchen/living/dining)
  • ASTG30LFCC (9kW heating for larger open plan areas, or larger houses where an Air Circulation System is to be used)
  • ASTG34LFCC (10kW heating for very large open plan area, or where higher-then-usual heating requirements are required)

Fujitsu ASTG24LFCC wall-mounted heat pump (reverse cycle air conditioner)

Standard installation fees apply to a standard back-to-back installation on a single brick or weatherboard wall, where the length of piping between the internal and external units of the heat pump doesn’t exceed 4 metres, and the unit is installed during regular business hours, and additional work to access or clear the area is not required, with a deposit paid during the promotion period.

Additional fees apply in the following circumstances:

  1. Travel - the job address is further than 30Km from Launceston or Hobart ($1.50 per kM return outside of the 30km radius);

  2. Height - the heat pump location is not on the ground floor of a dwelling i.e. it requires ladder or elevated platform work (hourly fee of $150 per team for additional time);

  3. Pipe runs - the length of piping between the inside and outside unit is greater than 4 metres; a $55 per linear meter fee applies, which covers additional twin copper cables, condensate drain pipe, electrical cable and additional labour. Additionally, if additional work is required to lift roofs, drill through verandah floors, dive sub-floor, drill through concrete bases and other non-standard work, then then a standalone electrician is $90/hour, or $150/hour for a two man team.  

  4. Cable runs - if the length of cable from the external unit to the switchboard or applicable sub-board is greater than 10m, or if cables need to be run sub-ground or in the air, then a time and materials fee applies.

  5. External unit mounting - assumes mounting of outside unit of level concrete or pavers. Additional for polyslab ($35), wall brackets ($90), roof brackets ($225), extra thick walls, such as a chimney breast or double brick ($75) or multiple storey (time and materials).

  6. Switchboard upgrade or meter upgrades: subject to a meter box inspection by an electrician to ensure that it complies with mandatory electrical standards or electrical policies. The electrician will discuss any required changes prior to commencement of the works.

If this heat pump quotation is a remote quotation, then HEG reserves the right to charge additional fees due to newly discovered characteristics or obstacles that weren't adequately conveyed, or couldn't reasonably be foreseen, during the remote quotation process.

Heat Pump Unit Locations

To ensure that the installation team have as much information regarding the job beforehand, if you have not had an onsite inspection, we request that you email three pictures to together with your name and job address:

  1. Switchboard - please ensure that the writing under the circuit breakers or fuses is able to be read, and that the picture shows all of the switchboard in the one photo; it is OK to take a couple of photos if this is hard to achieve.

  2. Proposed inside location of where the heat pump “head” will be located; please stand back 3m or 4m from the proposed location to take the photo so that the location is shown in context.

  3. Proposed outside location of external unit of heat pump. Once again, please ensure that the photo shows the context of where the outside unit is. The external unit needs to have access to a continual flow of fresh air, otherwise it will detract from the performance of the heat pump, and could result in the unit entering defrost mode more frequently.

Customer Specifications & Change Requests

We welcome changes by customers as we want to deliver products and services that you are happy with. However, we do need to highlight that some changes do incur costs to HEG, which we reserve the right to charge for. This includes substantial changes to the position of the internal or external units, or changes to the positioning of an outlet or outlets (in the case of a ducted system). Some changes may mean that the job cannot start at the designated time, and that a re-design of the heat pump system needs to occur, or alternative parts and materials sourced, all of which take time. If you would like to make changes, please contact us beforehand, if possible, by calling the office on 1300 96 80 60 or emailing, preferably at least 1 business day prior to the job. Please note: minor changes do not incur charges.


If you are self-funding the purchase, a minimum deposit of either 50% of the anticipated supply and install cost is required prior to installation, or $300 if you are seeking finance for the installation via Green Loans, TEELS (Tasmanian Energy Efficiency Loan Scheme), NILS (No Interest Loan Scheme) or similar. HEG has a policy of 100% refund if you choose to cancel or post-pone the installation indefinitely, although we reserve the right to keep any credit card processing fees that may have been incurred.

Heat Pumps for Domestic Heating

Heat Pumps, or reverse cycle air conditioners, are a very efficient form of domestic heating, often creating 250% to 380% more energy than their electricity input. Compared to radiant heaters, which are generally 100% efficient, this allows large volumes of warm air to be created for domestic households. 

Heat Pumps do not generate their own heat - they steal it! The outside air contains heat that can be harvested, even when we perceived it to be cold. The heat pump is designed to harvest this latent heat, transferring it into a refrigerant which is transported into your home and released during winter. The opposite occurs in summer months.

Heat Pumps can be either standalone, or can be ducted to many rooms. A hybrid option, used in many instances, uses heat pumps in conjunction with continuous-flow Ducted Air Circulation Systems to provide heating or cooling throughout the entire house. In fact, over 80% of all Ducted Air Circulation Systems are used with heat pumps, generally providing a 4-5 degree ambient temperature increase around a typical 3-4 bedroom home. Additionally, there is typically a 15% reduction in the running costs of heat pumps when used with a standard Ducted Air Circulation System due to the "free heat" harvested via the Roof Heat Recovery Module and solar gain shared from sunny rooms.

Different Sizes and Styles of Heat Pumps

Fujitsu Heat PumpsWhen selecting a heat pump for your home, there are a number of considerations. Here are a few rules of thumbs, but our staff are available for telephone or onsite discussion regarding your requirements and to evaluate the characteristics of your home.

  1. Size of room (3kw for a small to medium bedroom, up to 9KW+ for a large living space, with 8.1KW being the norm for most 3 bedroom homes).
  2. Whether a Ducted Air Circulation(tm) System is installed, or planned to be installed in the future. A larger heat pump is advisable if ducting is to occur.
  3. The volume of air in the house. Larger volumes of air (larger area of house and higher ceilings) require a larger heat pump.
  4. Existing heaters. If a large heater exists in one part of the house, often a second heat pump won't be required. It is usually the same cost to duct the air from the existing wood/gas/radiant heater or heat pump, and a fraction of the running costs.
  5. Style of house. Construction features such as large windows, cathedral or skillion ceilings, insulation levels and orientation of the house all have an impact on what style and what strength of heat pump may be required. 

Speaking from experience, if you are deliberating one size versus another, go with the larger size as you can turn a bigger heater down, but you can't turn a smaller system up... Whilst it may cost a couple of hundred dollars more initially, you have the investment for 10+ years...

Mitsubishi Electric heat pumps

There are a few major styles of heat pumps:

  1. Wall Split System Heat Pumps. The "split" refers to the fact that there is an internal and an external unit (connected via cabling and refrigerant tubing). This is the most common sort of heat pump in Tasmania, and is generally available at a lower price point that other types due to economies of scale.
  2. Floor-Mounted Console Heat Pumps. Whilst regarded as the preferred style for heat pumps that are predominantly used for heating, most brands only have systems that max out at 6KW in heating capacity. There are some exceptions with specific brands (and some manufacturers are indicating that they will be bringing out larger models), but floor consoles are generally $500-$800 more expensive that their wall-mounted counterparts. Luckily, if you have or are planning to install a Ducted Air Circulation System, whether it is a wall or floor-mounted unit is irrelevant as the warm (or cool) air is continuously circulated anyway.
  3. Cassette Heat Pumps, which are mounted flush with the ceiling. These are great for aesthetic and practical reasons; they don't take up floor or wall space, they can be mounted in the middle of a large area, and are unobtrusive in most instances as they are on the ceiling.
  4. Ducted Heat Pump Systems. These can be distributed via floor registers or ceiling vents, and are good for larger houses that require zoning control i.e. control the temperature in specific parts of the home. The are typically much higher in KW that wall splits (10-18kW) but give a consistent heat throughout the house.
  5. Multi-Split Systems. As an alternative to many individual heat pumps in a house, a larger external unit (often called the compressor, or inverter) can have multiple internal heat pump consoles/units attached to it in different parts of the house.
  6. Other styles. There are some other specialised alternative styles of heat pumps, such as "bulk head" and ceiling-mounted heat pumps which are used in specific scenarios.

HEG Energy - Home Efficiency GroupHome Efficiency Group
Local Call Fee: 1300 96 80 60
285 Invermay Road, Invermay TAS 7248 
1/65 Albert Road, Moonah TAS 7009